Privacy Policy

Introduction

Zi Mu Network Technology Co., Ltd. (广州咨木网络科技有限公司), referred to herein as Zi Mu, we, us, or our, is committed to protecting the privacy of individuals who interact with our website, products, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

By accessing or using our website at https://www.zimunet.buzz (the Site) or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Site and services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you contact us, subscribe to communications, or engage our services. This may include:

• Contact information — your name, email address, phone number, and company name.
• Project details — information about your business needs, technical requirements, and project scope that you share during consultations.
• Communication records — the content of emails, messages, and other correspondence you send to us.

Information Collected Automatically

When you visit our Site, certain information is collected automatically through standard web technologies:

• Log data — IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Device information — device type, screen resolution, and language preferences.
• Usage data — how you navigate and interact with the Site, including time spent on pages and click patterns.

How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services and the Site.
• To respond to your inquiries, requests, and support needs.
• To communicate with you about projects, updates, and relevant service offerings.
• To analyze Site usage and optimize user experience.
• To comply with legal obligations and enforce our agreements.
• To protect the rights, property, and safety of Zi Mu, our clients, and the public.

We do not use your personal information for automated decision-making or profiling that produces legal effects.

GDPR Compliance

For individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the following provisions apply under the General Data Protection Regulation (GDPR):

• Legal basis — We process personal data based on your consent, contractual necessity, legitimate business interests, or legal obligation.
• Data subject rights — You have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to processing and withdraw consent at any time.
• Supervisory authority — You have the right to lodge a complaint with your local data protection authority.
• Data Protection Officer — For GDPR-related inquiries, contact us at team@zimunet.buzz with the subject line “GDPR Inquiry.”

Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service providers — With trusted third-party vendors who assist us in operating the Site and delivering services, subject to confidentiality agreements.
• Legal compliance — When required by applicable law, regulation, court order, or lawful government request.
• Business transfers — In connection with a merger, acquisition, restructuring, or sale of assets, provided the recipient agrees to uphold this Privacy Policy.
• With your consent — When you have explicitly authorized the disclosure.

Cookies & Tracking

Our Site may use cookies and similar technologies to enhance your browsing experience. These may include:

• Essential cookies — Required for core Site functionality and security.
• Analytics cookies — Help us understand how visitors interact with the Site so we can improve it.
• Preference cookies — Remember your settings and preferences for future visits.

You may configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may impact certain features of the Site.

Data Security

We implement commercially reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, regular security reviews, and secure development practices.

While we strive to protect your data, no method of electronic transmission or storage is absolutely secure. We cannot guarantee the absolute security of information transmitted to or from our Site.

Your Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to know — You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to delete — You may request deletion of personal information we have collected, subject to certain exceptions.
• Right to opt out — We do not sell personal information. Should this change, you will be notified and given the opportunity to opt out.
• Right to non-discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, contact us at team@zimunet.buzz. We will verify your identity before processing your request.

Children's Privacy

Our Site and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take prompt steps to delete it. Parents or guardians who believe their child has submitted personal information to us should contact us immediately.

International Transfers

Zi Mu Network Technology Co., Ltd. is headquartered in Guangzhou, Guangdong, China. Personal information we collect may be transferred to, stored in, and processed from our offices in China or other jurisdictions where our service providers operate. By using our Site or services, you consent to such transfers. We ensure that appropriate safeguards are in place for any cross-border data transfers in accordance with applicable law.

Third-Party Services

Our Site may contain links to third-party websites or services that are not owned or controlled by Zi Mu. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party site you visit. We assume no responsibility for the content, policies, or practices of third-party services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will post the updated policy on this page and revise the effective date above. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: